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WTL Trucks Apprentice Aftersales Advisor

W T L Truck & Van Centres
Pay: £140.00 Text
Location: Cambridgeshire United Kingdom
Category: Entry Level
Available from: Sep 2017
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02505468
Construction/Maintenance Services/Trades 2017-07-10 2017-08-02

Job Description

Areas of responsibility include:




  • Ensure customer demands are met and you use your skills to ensure the correct solution is supplied

  • Ensure that procedures are correctly carried out for the ordering of goods and their receipt following the official Renault process

  • Maintain an efficient stock control system

  • Ensure that the whole parts operations housekeeping is in good order including suggesting ideas of how to improve housekeeping within the parts department

  • Attend any training or development activity that is made available to enable you to develop in your job

  • Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy

  • Ensure the company’s time recording procedures are complied with

  • Work with all areas of the Dealer point to ensure best practice is maintained and a good working relationship is present



General Duties:




  • Work with the team to ensure a strong, top team ethos (including being mentored by a fully competent individual)

  • Support the development of character, skills, attitude and superior individual and team performance

  • Ensure that you conduct yourself in a business-like and professional manner

  • Assist with ensuring the parts department is run as efficiently as possible

  • To be pro-active in a selling role

  • Ensuring that all goods received are checked and stored accurately

  • To be pro-active in a selling role


Personal Qualities :

  • To be at all times a team player

  • To be at all times have a flexible approach to work commitments

  • To be at all times open and honest

  • To be at all times supportive of colleagues both in company and Distributor Organisation



Skills Required :

  • To be able to effectively communicate at all levels, both written and verbally

  • To be able to develop or work in developing new or enhancing existing processes

  • To be able to adapt and take on new skills and approaches

  • To be able to competently use GDS and associated software and systems

  • To be able to competently use desktop PC and associated software and systems

  • To be able to relate motor vehicle knowledge to customers requirements



Future Prospects : Progression to a higher qualification within this role.

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