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Hospitality Food & Beverage Waiter / Waitress Apprentice

Hilton logo
Pay: 271.05 per week
Location: Wokingham London Road, Wokingham, RG40 1ST United Kingdom
Category: Entry Level
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time, Indoor , Daytime Work
Job reference: E02527890
Catering/Hospitality/Leisure 2017-08-23 2017-12-04

Job Description

Summary

Hospitality giant, Hilton, are looking for a motivated, passionate individual to join their team as a Food and Beverage Apprentice. A highly sought after role, as well as having the opportunity to be mentored by Hiltons experienced F&B staff, youll also receive on-the-job training working towards a nationally recognised Level 2 qualification in Hospitality specialising in Food and Beverage Service.

What will I be doing?

As a Food and Beverage Apprentice, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest experience in line with the employers standards. A Food and Beverage Apprentice would also be required to take and deliver customer orders and work to achieve departmental targets.

* Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference and Events

* Welcome guests in a polite and friendly manner

* Take and deliver customer orders, consistently demonstrating high levels of customer service

* Prepare set ups for tables and/or rooms

* Follow cash handling procedures

* Manage guest queries in a timely and efficient manner

* Ensure compliance of brand standards

* Strive to achieve departmental targets

* Ensure cleanliness of work areas

* Assist other departments wherever necessary and maintain good working relationships

What are the benefits?
Your benefits will include a competitive apprentice salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners.

What are we looking for?
A Food and Beverage Apprentice at Hilton Worldwide Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should possess the following attributes:

* Positive attitude

* Good communication skills

* Commitment to delivering high levels of customer service

Requirements and Prospectus Desired skills

Positive attitude
Good communication skills
Commitment to delivering high levels of customer service
The ability to deal with enquiries in a professional and polite manner
The ability to stay calm under pressure

Personal qualities

Ability to work well within a team
Outgoing

Qualifications required

No qualifications required.

Future prospects

On going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Duration: 12-15 months
Apprenticeship level: Intermediate Level Apprenticeship
Possible start date: 27 Sep 2017
Working week: 39 hours Mon-Sun Shift work inc eve & wkends

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