Job Description
MAIN PURPOSE OF POST:
- Sale of over the counter medicines and the provision of information to customers on symptoms and products
- Prescription receipt and collection
- The assembly of prescribed items (including the generation of labels)
- Ordering, receiving and storing pharmaceutical stock
- The supply of pharmaceutical stock
- General help with the day to day running of the business
MAJOR DUTIES AND RESPONSIBILITIES OF THE POST:
- Provide a professional, prompt, friendly and efficient service for all patients.
- Deal with incoming telephone calls and faxes.
- Ensure efficiency of stock control, date rotation and re-ordering supplies as directed by the Pharmacist.
- Process prescriptions and produce labels
- Follow company procedures in ensuring safe and accountable dispensing of drugs.
- Ensure the correct procedure is followed with regard to receipt of monies, i.e. cashing up, management of change etc.
- Provide advice to customers on symptoms and products. Selling over the counter medication to patients.
- Maintaining a clean and tidy working environment
- Assisting with the disposal of waste medication
GENERAL:
- There are no necessary qualifications for the post as training will be provided however the following are essential:
- Excellent teamwork skills
- An ability to communicate well with other staff and customers
- Good organisational skills
- Be accurate and pay attention to detail
- Be patient, friendly, caring and approachable
- Be motivated and able to use your own initiative
- Able to effectively use IT software and programmes
Personal Qualities :
- Patience
- Empathy
- Be approachable
- Friendly
- Discreet
- Tactful
- A methodical, organized and calm approach
- High level of concentration
- Attention to detail
Skills Required :
The ideal applicant must essentially display:
- An outgoing personality
- Excellent communication skills
- Confidential
Future Prospects : Level 3 Pharmacy Apprenticeship
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