Job Description
General administration work including:
- Making calls and answering the telephone.
- Dealing with calls appropriately.
- Taking messages and communicating to the right person.
- Meet and greet visitors/staff.
- Organising the filing system.
- Keeping files and filing up to date.
- Update care plans as and when required.
- Hand out correct documentation to interviewees.
- Assist with sending out carer and client rotas.
- Maintaining security & confidentiality.
- Providing excellent customer service.
Personal Qualities :
- Willing to learn.
- Friendly.
- Confident.
- Mature.
- Passionate about Care.
- Comfortable dealing with different and sometimes difficult situations.
Skills Required :
- Team Player.
- IT and Computer Skills.
Future Prospects : The possibility of progressing onto the Level 3 Business Admin apprenticeship.
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