Job Description
- Greeting clients and visitors to the salon, as well as handling enquiries by telephone
- Playing a key part in preparing clients for services, including: refreshments, magazines, gowning and general comfort
- Ensuring every client is happy, comfortable and informed throughout their visit
- Listening to the needs of clients and informing colleagues of any relevant information
- Engaging in meaningful and relevant conversation with clients. Keeping up to date with fashions and trends in the hairdressing industry
- Following all health and safety procedures
- Wearing the required personal protective equipment
- Assisting stylists with preparing clients for and during the service being provided; this may include removing colours and blow drying under supervision
- Keeping the salon clean and tidy
- Promoting the salon's brand principles
- Striving to meet training plan targets
- Completing all work set by trainers and assessors in the agreed time frame
- Putting into practise what you learn. Sourcing suitable models for training and assessment
- Contributing to the promotion of a pleasant and positive salon atmosphere
- Supporting new colleagues
Personal Qualities :
- Punctual and reliable
- Resilience and determination
- Well presented
- Passionate about hairdressing
- Willing to work hard
- The role can be physically demanding
- Pleasant personality
- Able to keep calm under pressure
- Are motivated and keen to learn
Skills Required :
- Good at working as part of a team
- Can remember and follow instructions
- Can anticipate the needs of others
- Can effectively manage their time
- Pay attention to detail
- Work safely
Future Prospects : After achieving the Level 2 Hair Professional Apprenticeship you will be encouraged to progress to an Advanced Apprenticeship and to gain NVQ level 3.
Most of our stylists have been apprentices themselves. Since achieving their Advanced Apprenticeship they have gone on to become senior stylists, trainers and assessors, managers of salon operations, and have taken part in photo shoots and promotional events.
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