Job Description
This is an exciting opportunity for a driven individual to accelerate their IT career as an Infrastructure Apprentice for a Preston-based organisation. As part of an IT Apprenticeship, you’ll gain practical experience, industry recognised training all whilst earning a salary.
Who you’ll work for:
For over twenty years, the Preston based employer have proven their ability to improve IT performance and productivity for their customers using solutions that are often bespoke to their business needs and backed up by their unique support service. They specialise in supporting the IT needs of businesses for today and tomorrow. Reporting to the Technical Director you will be working for a leading supplier of Computer Hardware, Software and Maintenance Services throughout the North West of England.
As an Apprentice IT Technician, your job includes:
- Level 1 Telephone Support
- Level 1 Remote Support to existing customers
- Pre-Installation of all hardware, this ranges from standard PC build, through to Server
- Pre-installation of Operating Systems & Software including Server builds, Office Software, Antivirus, Acrobat ECT
- In House Repairs, PC’s Laptops
- Warranty registrations, Manufacturer Warranty replacements
- Office 365 Tenant creations and user setup
- Setup and Pre-Installation of Desktop Computers prior to install
- Setup and Pre-Installation of Servers prior to install
- Basic hardware fault finding of faulty computer equipment
- Software troubleshooting on Desktop PC’s
- Virus and Malicious ware removal on Desktop Computers
- Data backup and re-imaging of Desktop PC’s
- Research & Development into new technologies
- Understanding and Developing internal systems
- New Software & Update verification
- General Office administration
Personal Qualities :
We’re looking for an IT-enthusiast with:
- Bright, well mannered, personable
- Keen to learn
- Smart
- Good communication skills
- Humble
Skills Required :
We’re looking for an IT-enthusiast with:
- Bright, well mannered, personable
- Keen to learn
- Smart
- Good communication skills
- Humble
Future Prospects : By working hard and demonstrating your ability, drive and commitment throughout your 13 month apprenticeship scheme, upon completion you will be offered a permanent contract ensuring you have further opportunities to continue growing within this exciting organisation.
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