employment 4 students - The UK's most visited student jobsite

Menu

This job is no longer available, please Click here to find other similar vacancies.

Customer Service Apprentice with Koi Hut

Koi Hut Ltd
Pay: £122.50 Text
Location: Hampshire Havant United Kingdom
Category: Entry Level
Available from: Dec 2017
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02556023
2017-10-30 2017-12-02

Job Description

This diverse role will include:




  • Must adhere to all fire and safety procedures for the shop and adjoining premises

  • Be aware of bio hazards to fish stock

  • Regularly monitor fish stock behaviour and report to shop manager if fish are showing any signs of damage or abnormal behaviour

  • Perform regular water checks for presence of Ammonia, Nitrite, and Ph as directed by shop manager and record all results

  • Clean fish tanks on a regular basis

  • Assist with all other cleaning duties in the fish and dry goods areas, eg- dusting and sweeping

  • Must be willing to handle the fish.  Initially carried out under strict supervision and will include:

  • Bowling up fish for customer viewing

  • Bagging and boxing fish for customer sales

  • Training will be given in the use of microscopy and fish scrapes in order to identify any parasitic outbreaks within the shops fish stock and to assist when checking customers fish

  • Must maintain awareness of the different types of filtration and pond equipment used within the Koi industry and actively research the WEB for latest trends and developments

  • Will be required to learn about all fish treatments sold in the shop

  • Will occasionally be expected to attend customer ponds to clean filters/ponds and assist with checking customers fish and water quality

  • Will be required to serve customers in the shop and offer advice and guidance on all dry goods sold

  • Use and knowledge of EPOS (electronic point of sales system) to maintain stock control and financial tracking

  • Managing stock control, maintaining and re-order list and stacking shelves

  • Assist with the upkeep of the Koi Jut website; photographing fish for sale, editing and posting to the website and if appropriate adding to the blog section

  • Keeping the Koi Hut facebook up to date and replying to customer/visitor posts

  • Answering shop phone and taking messages

  • Monitoring shop emails and responding where applicable

  • Must maintain a high standard of personal hygiene, presentation and be courteous to all customers and staff at all times


Personal Qualities :

  • Confident personal manner

  • Enthusiastic

  • Punctual

  • Confident

  • Hands on

  • Presentable

  • Good initiative



Skills Required :

  • Passion for fish desirable

  • Customer Service skills

  • Numerate

  • Good verbal communication skills



Future Prospects : This position is for the term of the Apprenticeship programme but the right candidate will have the opportunity to progress onto a full-time position and possible progression opportunities within the company.

Apply Now

Enter your email address and we'll email you jobs like this!