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Technical Sales Apprentice

Blue Logic Computer Systems
Pay: £140.00 - £200.00 Text
Location: Yorkshire United Kingdom
Category: Entry Level
Available from: Dec 2017
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02557256
Sales 2017-11-01 2017-12-01

Job Description

Intequal, in partnership with the Microsoft Apprenticeship Programme, are offering this exciting opportunity to embark on a career as a Technical Sales Apprentice. 



Job Role



The company require a proactive Technical sales apprentice with an aptitude for communication and interest in Microsoft infrastructure technologies such as Windows. 



The role of the technical sales apprentice is to put our customers and the ability to provide an Outstanding service to them at the heart of everything you do. To do this you will assist the external account manager in the day to day running of his / her accounts along with the back office duties that this entails.



This is a high paced role in a fast moving and exciting environment. A passion for sales and customer service are key to the success of this role.



As a technical sales apprentice your key responsibilities will include:




  • Being a primary point of contact for all customers for day to day hardware and software quotes, and general advice.

  • Be a secondary / backup point of contact for any queries that require the external account managers attention, but they are currently unavailable.

  • Dealing with sales related escalations from the support desk where possible.

  • Updating our internal CRM system with any relevant customer changes. This will also include details of New Business where applicable.

  • Being responsible for customer documentation

  • Attending meetings where required

  • Managing of all recurring licenses and subscriptions for the customer (quoting in a timely fashion to ensure no disruption to service)

  • Meeting and greeting customers / client when attending the office, preparing refreshments, assisting with the preparation of the meeting room.

  • Proactively updating account managers on quotes and queries.

  • Assisting in tender and proposal writing for / with the external account manager.

  • Follow up on campaign / call outs with the external account manager.

  • Contacting existing customers with information on promotions that may be relevant to them (ie PC, laptop deals etc) this will primarily be done via phone call.


Personal Qualities :

  • Be proactive and able to take the initiative.

  • Be well presented and conduct themselves in a professional manner.

  • Possess excellent spoken and written communication skills.

  • Act in a confident, tactful and persuasive manner.

  • Possess good organisational and time management skills.



Skills Required :

  • You should have some sales experience and ideally some knowledge of IT infrastructure/IT pre-sales.

  • Candidates should be money motivated, confident, willing to succeed, resilient, target driven and must possess the ability to build rapport and not shy away from picking up the phone.

  • You will be wanting to secure a full time, permanent position within the company and will work towards this throughout your apprenticeship.

  • You will have excellent communication skills and a brilliant telephone manner.



Future Prospects : Upon successful completion of your apprenticeship you will achieve Microsoft accredited certifications this is a fantastic starting point in your IT career.

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