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Apprentice Fitness Instructor

Serco Ltd
Pay: £8,944.00 Text
Location: West Midlands Birmingham United Kingdom
Category: Entry Level
Available from: Dec 2017
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02560970
Sports 2017-11-13 2017-11-27

Job Description

Serco has a strong commitment to apprentices and training and as a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme.



You will be helped to build relationships with peers, allowing you to achieve your professional development objectives.



Key Accountabilities:




  • Provide clean, safe, warm, friendly and fun facilities.

  • Provide safe, appropriate, fun and results focussed fitness coaching to customers.

  • Conduct customer inductions and fitness assessments.

  • Support and guide customers to set SMART exercise goals.

  • Maintain full product knowledge of the services available at the centre and advise customers accordingly.

  • Adopt a pro-active approach to continuous service improvement.

  • Contribute to planning and marketing strategies.

  • Supervise all customers to ensure the correct use of fitness training equipment.

  • Commitment to maintain REPs registration and attend regular CPD training.

  • Consistently and actively apply good housekeeping principles, such as turning off lights and equipment, when not in use, in order to contribute to our strategy to reduce utility consumption and carbon footprint.

  • Conduct safety checks on all fitness equipment and report any defects to the Duty Manager.

  • Ensure all gym operations are compliant with the SMS Health and Fitness Manual.

  • Undertake any other duties as required, as directed by the Duty Manager.



The nature of the job may require work to be undertaken on evenings and at weekends.


Personal Qualities :

  • We are looking for somebody who is enthusiastic, reliable, determined and hardworking and who is happy to constantly learn and develop new skills with an interest in Exercise and Fitness.



Skills Required :

You must be able to demonstrate the following:




  • Excellent customer care and communication skills.

  • Be able to work effectively in stressful situations.

  • Experience of working in a busy leisure environment and in dealing with high volumes of customers, adults and children would be advantageous.



Future Prospects : Serco is a multi-national company that is able to offer a wide range of career and further job opportunities both within the UK and worldwide. Our people management programme encourages internal advancement and active support is given to all employees’ Continuous Professional Development.

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