Job Description
Responsibilities:
- Helping to convert customers who are signed up to a trial
- On-boarding new customers to bring them up to speed with the product
- Resolving customer queries via both email and phone in a timely manner
- Identifying product improvements through discussion with customers, and testing of the software/apps
- Implementation and streamlining of both sales and customer care workflows to help drive a fantastic customer experience
Personal Qualities :
Skills:
- Entrepreneurial spirit and dedication
- Ability to work independently
- Passion for excellent customer service
Skills Required :
Skills:
- Full rights to work in the UK
- Excellent written and spoken English
Future Prospects : Possibility of a full time job after successful completion of your apprenticeship.
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