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Housekeeping Apprentice - Wheatsheaf Hotel - Basingstoke

The Wheatsheaf Hotel
Pay: £168.00 Text
Location: Hampshire Basingstoke United Kingdom
Category: Entry Level
Available from: Mar 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02579992
2018-01-05 2018-02-27

Job Description

KEY REPONSIBILITIES



• To report promptly for duty, collect your worksheet and key and undertake duties requested by your team leader

• To ensure grooming standards are followed at all times

• To record all dirty/reject linen off your section accurately

• Ensure all keys taken are signed in and out on a daily basis to ensure security of all keys.

• To report and safeguard all lost property ensuring it is all handed in and logged daily.

• To collect cleaning materials and use as instructed

• Clean Bedrooms:

a) Open windows, remove rubbish

b) Strip beds and re-make

c) Wash glasses and crockery and re-plenish tea-trays

d) Dust and polish all fixtures and fittings

e) Vacuum

f) Replenish stationery

• Clean Bathrooms:

a) Remove dirty towels and rubbish

b) Brush and clean toilet

c) Wash bath and tiles

d) Wash sink and surround

e) Clean and polish all mirrors and chrome

f) Re-plenish all towels, toiletries and paper products

g) Wash the floor

• Pack the trolley you used at the end of the day

• Ensure the vacuum cleaner are emptied and cleaned regularly and any problems reported to your team leader or maintenance

• Clean your service area

• Clean and hoover your section of the corridor

• To respect all DND rooms. Any signs still up at 12noon report to your team leader



• To ensure all room service trays are removed from bedrooms and corridors and taken to designated areas

• To ensure all tasks allocated to you are completed and your list is signed at the end of the day by your team leader

• To report any maintenance to your team leader

• To report any smoking / sick rooms to your team leader

• To report any departure rooms with luggage still in to your supervisor

• To be pleasant and willing to help the customer and other members of staff at all times

• To ensure all daily duties are completed

• To deliver a high level of guest care at all times

• To attend all housekeeping meetings

• To work flexible hours and days in accordance with the hotel business and staff shortages.



OTHER RESPONSIBILITIES



• To carry out other duties that may be necessary from time to time

• To be aware of and comply with statutory requirements regarding the work place such as health and safety, hygiene, fire prevention and employment law.

• Ensure that correct security measures are taken at all times


Personal Qualities :

• Passionate about developing your skills in the hospitality sector

• A willingness and desire to learn

• High standards of cleanliness and hygiene

• Flexibility to work weekends and evenings



Skills Required :

Good time keeping

Attention to detail

Organised multitasker

Pride in delivering excellent service

Team player who is reliable, honest and able to use initiative



Future Prospects : On going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

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