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Customer Services Adviser Apprentice

Signature by Mark Small Ltd
Pay: £7,280.00 Text
Location: Tyne and Wear Whitley Bay United Kingdom
Category: Entry Level
Available from: Feb 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02590823
2018-01-16 2018-02-03

Job Description

Duties to include:




  • Handling customer enquiries through phone, email and on appointments.

  • Maximise sales opportunities, by winning valuations, mortgage appointments, conveyancing and surveys.

  • Winning property sales through obtaining, presenting and negotiating offers successfully.

  • Provide an excellent level of customer service.

  • Working within all legislative and compliance guidelines.

  • Complete initial paperwork and chase any outstanding paperwork.

  • Coordinate various tasks with Landlords and Tenants.

  • Provide an exceptional level of customer care to all clients.

  • Integrate into a team environment and provide support to your colleagues.

  • Achieving targets as set by the Manager.

  • To become familiar with all systems, procedures and legislation.

  • General office administration.

  • Regular mail merges and matching clients to properties.

  • Dealing with telephone enquiries.

  • Arrange property viewings.

  • Keeping accurate records

  • Effective communication to other members of staff, vendors, landlords and clients


Personal Qualities :

  • Confident

  • Reliable

  • Attention to detail

  • Professional



Skills Required :

  •  Able to use basic Microsoft and desktop packages

  • Organised



Future Prospects : Permanent role for the right candidate.

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