Job Description
The HPC’s key responsibility is the overall welfare of the students ensuring they are safe, secure, happy and respect other students, staff and the facilities. The role is a Senior Management position therefore the HPC is expected to fulfil a demanding workload.
Reports to: Centre Director (CD). Location: 16 centres across the UK.
Managing: Welfare Leaders & International students.
Hours:
➢ Up to 48 hours per week, on average.
➢ Evening and weekend work required.
➢ Some weeks you may be required to work in excess of 48 hours. You will therefore be asked to ‘opt out’ of the 48-hour Working Time Directive.
Contract and remuneration:
➢ 4 week contract with a potential extension.
➢ Full board and accommodation provided free of charge.
Ardmore requirements for all employees
➢ Eligible to live and work in the UK and 18 or over.
➢ Have a suitable police check/ enhanced DBS (Ardmore can assist with this).
➢ High level of professional conduct and smart appearance.
➢ Commitment to safeguarding students at all times.
➢ Follow all Ardmore Procedures and policies as outlined in the Staff Handbook.
➢ Excellent communication skills and proficient in English language.
Role Specific Specification
Essential:
➢ Sensitivity to other cultures and diversity.
➢ Previous experience working with children/teenagers and in a team.
➢ Safeguarding Level 2 trained.
➢ Flexible approach to the working day and ability to ‘think on your feet’.
➢ Ability to create and sustain working relationships with children key clients.
➢ Strong organisational and administrative skills.
➢ Enthusiasm and ability to motivate a team of welfare staff and students.
Desirable:
➢ Proven leadership skills.
➢ Experience of counselling or mentoring young people.
➢ Hold a valid First Aid Certificate, Lifeguard or sports coaching qualification.
➢ Have experience of working with students ages 9 – 17.
➢ Experience of managing teams in summer school environment.
Job tasks:
Student Welfare
➢ Ensure that all staff are allocated bedrooms spread around the boarding houses and plan ahead with room allocations for students for the duration of the course.
➢ Act as the Safeguarding DSP in centre in the absence of the CD.
➢ Maintain the overall welfare of all of the students through excellent levels of provision for every student.
➢ Manage a team of Senior Welfare Leaders (SWLs) and Welfare Leaders (WLs) who have the responsibility for the routine pastoral care and welfare of the students at all times.
➢ Ensure fire and safety procedures are displayed and adhered to, including fire drills within 48 hours of arrival and accommodation checks.
➢ Run a Welfare Desk to provide information to students, Group Leaders and staff to ensure all needs and concerns are being addressed.
➢ Carry out night duty on a rota basis (at least four nights per week) and supervise other staff on duty making sure that all buildings are locked, secure and all students are safely in their rooms.
➢ Create rotas to ensure effective supervision of students throughout the day (particularly individuals), assisting with these welfare duties including meal supervision and bedtime supervision.
➢ Deal quickly and efficiently with any complaints or issues relating to the accommodation and welfare of the students.
➢ Report maintenance issues to staff and ensure the cleanliness of the residence is maintained to the standards of the school.
➢ Ensure that Ardmore Language School’s Health and Safety policies are implemented and adhered to at all times.
Qualifications
- Due to the natural of this role involving working with children, applicants must be over 18, please confirm