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Renault Service Advisor Apprentice

Lookers Newcastle
Pay: £131.25 Text
Location: Tyne and Wear Newcastle Upon Tyne United Kingdom
Category: Entry Level
Available from: Sep 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02592150
2018-01-18 2018-09-08

Job Description




Are you: Interested in a career in Customer Service? Able to show that you can work well as part of a team and listen carefully and respond to colleagues? Willing to provide excellent service to our customers? Willing to study hard in order to achieve success in your apprenticeship and your future with Renault?



The Renault Apprenticeship Programme is the industry leading training scheme that firstly helps you find a real job with a Renault Dealer in your area and secondly provides you with all the training you will need to become fully qualified in Customer Service.



This is an opportunity to become part of the Apprenticeship programme as a Customer Service Advisor. Supported throughout by an employer, this vacancy is a 15 month apprenticeship that will result in the successful candidate gaining an Advanced Apprenticeship as a Customer Service Advisor.



As a Service Advisor Apprentice you would be involved in a variety of tasks ranging from:




  • Liaising between the customer and Service Technicians within the garage

  • Answering the telephone

  • Giving information

  • Determine problems and provide Technicians with accurate repair descriptions

  • Greeting customers

  • Scheduling appointments

  • Estimating costs





Personal Qualities :

  • Keen and enthusiastic

  • Able to work as part of a team

  • Good time keeping



Skills Required :

  • No specific skills required, however an interest in Customer Service would be beneficial



Future Prospects : Permanent role may be considered once the apprenticeship has been completed.

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