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Sales Associate

Kenzo logo
Pay: Competitive
Job Type: Sales/Retail
Location: Bicester Bicester Village United Kingdom
Category: Gap/Temp And Parttime/Holiday
Available from: Immediately
Finishes on: Ongoing Position
Type of work: Full Time, Indoor , Evening Work, Daytime Work, Weekend Work
Job reference: E02592285
Retail 2018-01-18 2018-03-21

Job Description

Overview

Reporting to the Store Manager, the Sales Assistant\u2019 responsibility is to contribute to the sales growth in the store. Also, attract and retain clients. She/he is responsible for representing the brand values, achievement of the sales targets, respect the brand image / guidelines and provide an outstanding customer service.

Responsibilities

Brand Ambassador

Ensuring that housekeeping standards are exemplary and stock is handled correctly. Excite and instill passion and pride for the brand Embody the brand image for customers and the store team and have a strong understanding of the brand DNA Lead by example in demonstrating role model behaviour that is representative of the brand and adhering to the dress codes and appearance guidelines at all times Maintain store standards that reflect and adhere to the visual merchandising guidelines promoting the brand image at all times Enhance customer service standards in store to ensure world class service is delivered at all times Sales Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand Build and maintain a relationship with them to assist in selecting the right products for them whilst developing a good rapport and offering suitable styling advice Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets Process the sale in a confident and professional manner whilst maintaining the relationship with the client Gather and collate the client's CRM details to maintain the relationship Actively drive your product knowledge by keeping up to date with fashion trends, participating in in store training, updating yourself on all product lines and searching out relevant information on products Ensure all Company policies and procedures are adhered to

Qualifications

Experience: minimum of 6 months experience in sales and driving service in Luxury Retail Experience in selling Ready to Wear and/or Leather Goods Understands and delivers against retail KPIs

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