Job Description
Key roles and responsibilities:
- To provide a range of clerical duties including photocopying, sending emails, filing, message-taking, sorting and distributing post, etc.
- To respond to routine correspondence and enquiries from students, parents, staff, suppliers and other stakeholders
- To deal with all customer contact effectively, and courteously, in line with school policies and procedures
- To maintain manual and computerised systems including inputting data, keeping records, statistics, confidential and general filing systems as directed
- To assist with the organisation of meetings and events, ensuring that all necessary arrangements are made
- Any other appropriate duties under the direction of the line manager for the placement, applicable to the grade and qualifications of the post
Other roles and responsibilities:
- To work within school policies and procedures, including the Behaviour Policy
- To contribute to the provision of an effective environment for learning
- To support the promotion of positive relationships with parents and outside agencies
- To care for their own and other people’s health and safety
- To be aware of the confidential nature of issues
- To contribute to the overall ethos, work and aims of the school
- Actively participating in performance management
- Identify personal training needs and other learning activities as required
- Develop an understanding of policies and procedures, complying with their contents and raising concerns in a timely manner
- To recognise own strengths, areas of expertise and use these to advise and support others
- The post holder may be required to undertake other duties that are commensurate to the post holder’s abilities, position and grade
The duties listed above are examples of duties at this level and other duties of a similar level/nature may be undertaken by individuals and are not excluded simply because they are not itemised.
Personal Qualities :
- A proven record of a high level of attendance at work; honest
- Able to work effectively with little supervision
- Polite and courteous to members of the public
- Calm and patient under pressure
- Co-operative with other employees, parents and visitors
- Able to show initiative and work proactively to ensure the smooth running of the site
- Conscienscious, take pride in their work
- Able to show high level of responsibility
- To be flexible
Skills Required :
Practical skills:
- Able to effectively organise own work and supervise the work of others (such as cleaners and contractors)
- Ability to communicate clearly and effectively, both orally and in written form and have good numeracy and IT skills
- Able to regularly handle/carry heavy items
- Good interpersonal skills
Future Prospects : Full time employment.
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