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Business Administration Apprenticeship

Contego Environmental Services Ltd
Pay: £185.00 Text
Location: Durham Ferryhill United Kingdom
Category: Entry Level
Available from: Feb 2018
Finishes on: Ongoing Position
Type of work: Full Time, Indoor & Outdoor
Job reference: E02593779
2018-01-23 2018-02-20

Job Description

Interested candidates must have a good understanding of good customer service and why it’s important and have a willingness to join in, and be part of an amazing team!



Your main responsibilities will include:




  • Corresponding with Customers by Email and Telephone

  • Deal with customer enquiries/queries, ensuring all customers are treated fairly and professionally

  • Offering basic technical advice (full training given)

  • Preparation and issue of service documents and reports

  • Sending quotes and invoices

  • Being a great team player, helping, encouraging and supporting the team

  • B2B Outward Bound Calls

  • Liaise with and instruct technicians as and when required

  • Upload new instructions to Online work flow system and maintain accurate customer records

  • Provide general administration support as required in accordance with departmental procedures

  • Most importantly, keeping our customers happy and ensuring they have everything they need!


Personal Qualities :

  • Well presented

  • Hard working

  • Confident

  • Reliable

  • Trustworthy

  • Friendly



Skills Required :

  • Have excellent communication skills, both written and verbal 

  • Have a friendly, enthusiastic and positive disposition

  • Have good organisational skills and be willing to learn

  • Take pride in their work 

  • Understand the importance of excellent customer service

  • Be hardworking and driven with a commitment to succeed

  • Be a great team player



Future Prospects : Possibility in a permanent position, upon the completion of the apprenticeship.

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