Job Description
We are looking to recruit Apprentice Parts Operations Specialists to join our busy team. This is an excellent opportunity for an outgoing, enthusiastic and proactive individual with fantastic communication skills who strives to progress on the career ladder. These positions will offer the right candidate the chance to work for one of the world’s most prestigious automotive companies.
You will be working in a busy environment, constantly representing the brand and its values by exceeding our customer’s expectations and delivering an unparalleled level of service and quality.
The role of an Apprentice Parts Operations Specialist includes:
- Building and maintaining relationships with internal and external customers both in person and over the phone
- Developing relationships with other departments
- Preparing orders
- Meeting deadlines
- Stock Control/ Management
- Processing Warranty Claims and Payments
- Identifying Parts
- Business development/ Planning
- Marketing and Visual Merchandising
- Forecasting and Budgeting
- Managing logistics including organising and arranging deliveries
Personal Qualities :
- Good team player
- Orgnisational skills
- Good communication skills
- Interest in motor vehicles
Skills Required :
Candidates need to have or be willing to develop:
- Customer service skills
- Sales Skills
- Organisational skills
- ICT Skills
- Complaint resolution skills
- Problem solving abilities
- Ability to work independently and as part of a team
- Flexibility
- An interest in motor vehicles
Future Prospects : • Parts Process Specialist
• Parts Supervisor
• Parts Manager
• After Sales Manager
• May lead to Sales Executive
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