Job Description
Job Title: Sustainability and Support Intern
Working For: myRecord
Salary: £50 per day plus expenses (travel and lunch)
As part of the Health Foundation’s ‘Closing the Gap through Changing Relationships’ programme, we have been awarded a grant to work with practices to create a cultural and attitudinal shift to make online record access the norm. We are working in Lewisham to give patients access to their medical records online, offering support to signed-up patients and practices and working to see what helps and what gets in the way. A position has arisen within the team for a ‘Sustainability and Support’ Intern. We require someone to work up to two days per week focusing on providing patient support using the Online Medical Record Platform. Reporting to the Research and Project Coordinator we require a confident, IT literate individual to perform the following tasks: Follow up with new registrants to the systemProvide customer supportLog patient queries to report on new and on-going issuesHelp with the formulation of recommendations We are offering remuneration of £50 per day plus travel expenses and the opportunity to take part in a very exciting and current project in the Health Policy arena. Job Description: Location – Lewisham, SE LondonFollowing up with new registrants to the system over the phoneProviding customer supportLogging patient queries to report on new and on-going issueHelp with the formulation of recommendationsFlexible hoursLength of contract – initial three month period, with the possibility of extension Person Specification: Confident – EssentialIT literate and able to pick-up and understand new software quickly – EssentialAble to communicate with a wide range of people – EssentialAnalytical thinker – EssentialAn understanding, acceptance and adherence to the need for strict confidentiality – EssentialAbility to use own judgement, resourcefulness and common sense – EssentialAbility to adapt to the changing needs of the project – DesirableExperience of working in customer service – DesirableA basic understanding of primary care – Desirable
Closing Date: 16 December 2011
Interview/Start Dates: To start mid/end January. Job Contact: For further information feel free to call Anna Burns on 07595 394 566 or email using the address below. If you think you are suitable for the role, please send your CV and covering letter detailing how you meet the person specification to anna. . You can be the first one to leave a comment. Never noticed this before. As strolling past Trafalgar Square I saw the statue of Charles the first....
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